1. All chargeable appointments will be secured with paying a deposit fee per booking. This fee will be deducted from the offered price and it guarantees the appointment.

'Cancellation' or 'Re-schedule' within less than 72 hours, means paid booking fees will be charged and are NON-REFUNDABLE* 

'No Show' for the booked appointments, means paid booking fees will be charged and are NON-REFUNDABLE*

* if the cancellation is due to medical reasons or other serious emergency, rescheduling the appointment will be accepted. No refund of your booking fee will be possible.

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Please arrive on time and please respect the minimum requirements mentioned in the Medical History form (i.e. no Aspirin and/or other blood thinning medication min 24h before the treatment; no Coffee/Black Tea min 3h before the treatment).

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We would kindly ask that you do not bring small children/babies along with you to your appointment, unless someone can watch them in the waiting area (keeping them safe & peaceful) outside the treatment room. 

Likewise, please do not arrive accompanied by other adults, as we must adhere to follow government's COVID-19 guidelines for social distancing and maintaining public gathering to a minimum.

 

If there is a special reason for which to arrive accompanied by other adults, kindly note they will have to wait in the waiting area (i.e. only 1 seat available) or anywhere else outside our business premises if they wish to do so.

All visitors must conduct themselves in orderly manner, same guidelines & rules apply.

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Cash, PayPal, Bank Transfer or Debit/Credit Card** payments accepted. Please ask for details depending on preferred method.

** All Card & Paypal payments are subject to 2.5% Service Charge.

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13.   Our details

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13.1  This website is owned and operated by Bespoke Estétique Limited (“BE|A”).

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13.2  We are registered in England and Wales under registration number 11574413 and our registered address at:

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Bespoke Estétique Ltd

19A High Street, Chelmsford

United Kingdom, CM1 1BE

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13.3  Our principal place of business is at Bespoke Esthetique Academy, 19A High Street, Chelmsford, United Kingdom, CM1 1BE.

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13.4  You can contact us:

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          (a)    by post, to 19A High Street, Chelmsford, United Kingdom, CM1 1BE;

          (b)    using our website contact form (https://www.bespoke-esthetique.co.uk/contact);

          (c)    by telephone 07516 407 442; or

          (d)    by email, using this email address bespoke.esthetique@gmail.com

 

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